Privacy Policy

Last updated: 22 July 2026

LBKI Karate Australia is committed to respecting and protecting the privacy of the personal information in our care. We understand that protecting your information is important and aim to handle it securely, carefully and confidentially.

This Privacy Policy explains how LBKI Karate Australia, referred to in this policy as “LBKI Karate”, “we”, “us” or “our”, collects, uses, stores and discloses personal information.

Personal Information We Collect

The personal information we collect will depend on how you interact with us. It may include:

• Your name, email address and telephone number;
• Billing, delivery or collection information;
• Details relating to purchases, payments and order history;
• Student information provided for order fulfilment, such as the student’s name, class, current belt and required product size;
• Enquiries, feedback and other communications you send to us;
• Website usage information, including your IP address, browser type, device information and pages visited; and
• Marketing preferences and records of your consent where applicable.

How We Collect Personal Information

We may collect personal information when you:

• Purchase a product through our online store;
• Complete a form on our website;
• Contact us by telephone, email, SMS or another communication channel;
• Communicate with us in person at an LBKI Karate dojo;
• Register yourself or your child for an LBKI Karate service;
• Subscribe to receive information or promotional communications;
• Participate in an event, competition, workshop or promotion; or
• Browse or otherwise interact with our website.

We may also receive personal information from authorised service providers, payment processors, advertising platforms or another person acting on your behalf.

Providing Your Information

You are not required to provide personal information unless it is necessary for a particular product or service.

However, if you choose not to provide information requested by us, we may be unable to process your order, arrange collection, respond to your enquiry or provide the requested product or service.

How We Use Personal Information

We may use personal information to:

• Process payments and online store orders;
• Prepare products for collection from the dojo;
• Confirm product sizes and student requirements;
• Send order confirmations, receipts and collection notifications;
• Respond to questions, enquiries, complaints and requests;
• Provide and improve our products, services and website;
• Maintain business, financial and transaction records;
• Prevent fraud, misuse and unauthorised transactions;
• Meet legal, regulatory and insurance requirements; and
• Send marketing communications where you have provided consent or where otherwise permitted by law.

Marketing Communications

We may send you promotional emails, SMS messages or other marketing communications where you have consented to receive them or where we are otherwise permitted to do so.

Marketing consent is separate from communications required to process your order or provide an LBKI Karate service.

You may unsubscribe from marketing communications at any time by using the unsubscribe link in an email, replying “STOP” to an eligible SMS message or contacting us directly.

Unsubscribing from marketing will not prevent us from sending essential service messages, including payment receipts, order confirmations, collection notifications or important information relating to an active membership or service.

Disclosure of Personal Information

We do not sell, rent or trade personal information to third parties.

We may disclose personal information where reasonably necessary to:

• Payment processors and financial institutions;
• Website, hosting, CRM and online store service providers;
• Email, SMS and communication service providers;
• Product suppliers and delivery providers where required;
• Professional advisers, including accountants, auditors and lawyers;
• Insurance providers and relevant sporting governing bodies;
• Government authorities, regulators, courts or law enforcement agencies where required or authorised by law; and
• Other parties where you have authorised or requested the disclosure.

Service providers are only given the information reasonably required to perform the relevant service.

Overseas Service Providers

Some technology, payment, website, CRM, analytics or communication service providers used by LBKI Karate may process or store information outside Australia.

Where required, we take reasonable steps to ensure that personal information disclosed to an overseas service provider is handled appropriately and in accordance with applicable privacy requirements.

Payment and Credit Card Information

Online payments are processed securely through authorised third-party payment providers.

LBKI Karate does not directly store complete credit or debit card details. Payment information is processed and secured by the relevant payment provider according to its own security and privacy practices.

Data Security

LBKI Karate takes reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification and disclosure.

These measures may include:

• Password-protected business systems;
• Restricted access to personal information;
• Secure payment processing systems;
• Website and account security controls;
• Staff access controls and confidentiality procedures; and
• Secure disposal or de-identification of information when appropriate.

Although we take reasonable security precautions, no website, database or electronic transmission can be guaranteed to be completely secure.

Retention of Information

We retain personal information only for as long as it is reasonably required for the purposes described in this policy or as required by law.

Certain transaction, accounting, membership or business records may need to be retained for a number of years to meet legal, taxation, insurance or regulatory obligations.

When personal information is no longer required, we will take reasonable steps to securely delete or permanently de-identify it.

Sensitive Information

Sensitive information may include information about a person’s health, racial or ethnic origin, religious beliefs, professional memberships or other information classified as sensitive under applicable privacy laws.

We will only collect sensitive information where it is reasonably necessary, where appropriate consent has been provided or where we are required or authorised to collect it by law.

Children’s Personal Information

LBKI Karate provides services and products for children. Personal information relating to a child should be provided by, or with the knowledge and authority of, the child’s parent or legal guardian.

We only use children’s information for purposes reasonably connected with their participation, membership, safety, product order or the delivery of an LBKI Karate service.

Accuracy and Correction

We take reasonable steps to ensure that the personal information we hold is accurate, complete, relevant and current.

Please contact us if your contact details or other personal information changes, or if you believe that information held by us is inaccurate or incomplete.

Access to Personal Information

You may request access to personal information that LBKI Karate holds about you. You may also request that inaccurate, incomplete or outdated information be corrected.

We may need to verify your identity before providing access or making a correction. In limited circumstances, access may be refused where permitted by law. If this occurs, we will provide an explanation where reasonably required.

Website Operations, Cookies and Analytics

When you visit our website, we may automatically collect technical and website usage information, including:

• Pages visited and time spent on the website;
• Links, buttons or products viewed;
• Browser type and device information;
• General location information based on an IP address;
• Referral sources and search information; and
• Shopping cart and checkout activity.

We may use cookies and similar technologies to operate the shopping cart, remember preferences, improve website performance, measure traffic and understand how visitors use our website.

Cookies are small data files stored on your device or browser. Some cookies are necessary for the website and online store to function correctly.

You may control or disable cookies through your browser settings. However, disabling necessary cookies may affect website functionality and may prevent the shopping cart or checkout from operating correctly.

Our website may also use analytics and advertising technologies provided by third parties. Information collected through these technologies is handled according to this policy and the privacy practices of the relevant provider.

Privacy Complaints

Please contact us if you have a question or complaint about how LBKI Karate has collected, used, stored or disclosed your personal information.

Please provide sufficient information for us to investigate the matter. We take privacy complaints seriously and will aim to acknowledge and respond to your complaint within a reasonable period.

Changes to This Privacy Policy

LBKI Karate may update this Privacy Policy from time to time to reflect changes to our services, systems, business practices, legal obligations or privacy requirements.

The latest version will be published on our website and will apply from the date shown at the top of the policy.

Contact Us

To request access or correction, withdraw marketing consent, make a privacy complaint or ask a question about this policy, please contact LBKI Karate Australia.